Why Choose Us

Work with a team you can trust

ETC Group Why Choose Us Header

From our local community to the national level, etc group is honored to be recognized

Locally

  • Top 10 Women-Owned business
  • Top 100 Middle-Market Business
  • Top 100 Privately-Owned Business
  • Top 500 Family-Owned Business

Statewide

  • Top 100 Women-Owned Business
  • Top 100 Diversity-Owned Business
  • Top 100 Privately-Owned business

Nationally

  • Top 500 Women-Owned Business
  • Top 500 Diversity-Owned Business

We are always willing to go the extra mile for our clients

etc group is a company built on integrity and strong values. Our tenacity has become the backbone of our company’s culture, enabling us to accomplish numerous business goals.

Over the years, etc group has not only had the honor of being recognized on local, state, and national levels, but we have also worked vigorously to build strong and valuable partnerships with airlines, hotels, and car rental companies. We are fully committed to our clients and are driven to deliver satisfaction in every aspect of our partnerships. Our goal is to continue to raise the bar on excellence.

ETC Group Why Choose Us Cost Management

Cost Management

Our industry alliances enable our clients to reap numerous benefits, such as strategic costs avoidance programs and negotiating leverage.

ETC Group Why Choose Us Customer Service

Customer Service

Our tenured and highly vetted travel ambassadors deliver consistent high touch / high quality customer service, along with 24/7 support and a white-glove level of care.

ETC Group Why Choose Us Top-Notch Technology

Top-notch Technology

We are proud to offer exceptional technology that is both customizable and user-friendly. This allows for outstanding visibility on important items such as traveler tracking, unused tickets, and consolidated reporting.

Our Commitment

Our team will manage sourcing of airline, hotel, and car rental companies, along with strategic contracting and rate loading.  We will also work to validate contracts for compliance and consistency.

We will collaborate with our clients to create customized business plans, laser focused on tactical items. We offer customizable features and program enhancements.

We will provide comprehensive program tracking and analyzation of consolidated reporting. Additionally, we conduct travel program growth consultations, both quarterly and annually.

We utilize trackers to manage our clients’ unused ticket inventories. This capability is available for both traditional and online transactions. It’s the perfect way to ensure no spend is left unutilized.

We specialize in consultative cost containment, travel policies, and compliance solutions. We also offer unlimited regional employee seminars and ongoing training.

A dedicated account manager is there to provide clients with clear, concise, and timely communication, along with consistent and proactive feedback to program stakeholders as well.

Achievements

Locally

2022 – Top 10 Women-Owned Business in Dallas

2021 – Top 10 Women-Owned Business in Dallas

2021 – Top 100 Family-Owned Business in Dallas

2021 – Top 500 Private Company in Dallas

2020 – Top 10 Women-Owned Business in Dallas

2020 – Top 100 Private Company in Dallas

2019 – Top 10 Women-Owned Business in Dallas

2019 – Top 50 Private Company in Dallas

2019 – Top 50 Middle Market Company in Dallas

2018 – Top 10 Women-Owned Business in Dallas

2018 – Top 10 Minority-Owned Business in Dallas

2018 – Top 100 Private Company in Dallas

2018 – Top 50 Middle Market Company in Dallas

2017 – Top 10 Women-Owned Business in Dallas

2017 – Top 100 Private Company in Dallas

2017 – Top 50 Middle Market Company in Dallas

2017 – Top 100 Places to Work in Dallas

Statewide

2018 – Top 100 Women-Owned Business in Texas

2018 – Top 100 Private Company in Texas

2018 – Top 50 Diversity-Owned Business in Texas

2017 – Top 100 Women-Owned Business in Texas

2017 – Top 100 Diversity-Owned Business in Texas

Nationally

2018 – Top 500 Women-Owned Business in America

2018 – Top 500 Diversity Owned Business in America

2017 – Top 500 Women-Owned Business in America

2017 – Top 500 Diversity Owned Business in America

2017 – DFW Entrepreneur of the Year Nominee (Debbie Frazier)

ETC Group Why Choose Us Achievements

Words from our clients

“You can sum up Debbie, Connie and etc group with two words: The best. I have managed travel for over 27 years with Dow Chemical, PepsiCo, and Dean Foods. I have worked with some larger, as well as smaller travel companies in the past, but none could compare to the service and personal attention that etc group gives, not only to me, but our entire company. I have personally been involved with etc group for over 8 years and they have managed Dean Foods travel program for over 20 years now. I have compared etc group to other travel partners of my past and etc is simply above and beyond any of them. What you see is what you get. They are the most genuine and transparent travel company you will find.”

“I have had the great fortune to work with etc group in three different companies over the last 15 years. Every opportunity I have to introduce them to a new company, I take advantage of it and have never been disappointed. The etc group team brings an attitude of excellence that is difficult to match, whether it is in the service provided by the individual consultants or the one-on-one relationships they so actively foster. They have customer service down to an art!”

etc group has been fantastic in helping us meet travel cost containment strategies for our field personnel and training teams. We have much more visibility for the travel areas that require the most attention, allowing us the opportunity to anticipate the latest cost trends. Thanks, etc!”

“We rely on etc group for all of our organizations travel arrangements. They have been an outstanding partner of the Dallas Stars for over eight seasons, and we highly recommend them. Their experience, customer service and attention to detail are perfect for our fast-paced environment.”

ETC Group Corporate Travel Managemnet

Corporate Travel Management

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